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1: Critical Training Your Intake Specialist Needs

When you think about your law practice management processes, what do you consider most important? Is it getting client work done? Marketing? Building new strategic partnerships in your professional network? As you think about this list, does answering your telephone make the list? Is it even in the top ten things you consider most important? Unfortunately, lawyers often consider the receptionist duties and responsibilities far less important than other law firm tasks. We would encourage you to take a step back to examine your practice as you think about the inherent power of this position and all you could accomplish with a trained intake specialist in your law firm. Although often overlooked, training your team who answers your phone to intake a new potential client may be one of the most effective tools you can put in your practice this year. Don’t miss your opportunity to learn from Gregory Gay, Esquire, CAP CELA, Florida Bar Board Certified in Elder Law and Wills, Trusts, and Estates, teach you important training tools you may implement in your law practice today.

2: What will we cover in this training session?

This session focuses on practice development strategies, tactics, and techniques for you to consider implementing in your law firm. We encourage you to jump in and listen to this training designed to help you create the success you want in your practice.

3: Let’s Get Training!

In this section, you will find our recent webinar on this topic. We have a clean recording for you right here to watch in case you missed the live session, available to you 24 / 7 / 365.